Net Abuse Policy

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Goals

UMIS' goals are to protect network resources, preserve the privacy and security of UMIS and our customers' networks, and maximise the utility of UMIS and the Internet, while recognising UMIS' position in the Internet community as a whole


Scope

Conduct which violates law, regulation, or the accepted norms of the Internet community, whether or not expressly mentioned in this Policy, is prohibited UMIS reserves the right at all times to prohibit activities that damage its commercial reputation and goodwill.


Security

Any "denial of service" attacks, any attempt to breach authentication or security measures, or any unauthorised attempt to gain access to any other account, host or network is prohibited, and will result in immediate service termination, which may be without notice


E-Mail and Usenet News

Using any UMIS account or server to send duplicative, unsolicited e-mail messages (commercial or otherwise), or to collect the responses from unsolicited e-mail, is prohibited. Similarly, using any UMIS account or server to post advertisements or messages that violate the charter of any newsgroup or mailing list is prohibited. Excessive cross-posting, posting of irrelevant material to newsgroups and posting binaries to non-binary newsgroups is prohibited. In most cases UMIS will defer to the judgment of the newsgroup or mailing list moderator or administrator. However, UMIS reserves the right to make the determination whether a given message violates the newsgroup or mailing list charter.


Commercial messages which are appropriate under the charter of a newsgroup or mailing list, or that are expressly solicited by the recipients, are permitted. Conduct in connection with e-mail or Usenet news that is an obvious nuisance (such as "mail bombing") or that would be unlawful in other contexts (for example, threats, harassment, defamation, obscenity, or software piracy) is prohibited.


Mail and news systems must be configured to prevent third-party abuse; mail systems must only allow mail to be sent to the customer, or from the customer to a third party, and prevent non-customer mailing to non-customers by way of the UMIS Service.


FTP

Customers must ensure that their FTP sites, hosted by themselves or on UMIS servers, are controlled so that such areas which allow uploading of content do not contravene this Policy.


IRC (Internet Relay Chat)

Using programs that interfere with others' use, or running an IRC robot, on any IRC server is prohibited. When logged into any IRC server, users are expected to comply with the rules and policies established by the server's administrator.


Forgery of Identity

Falsifying addressing information or otherwise modifying headers to conceal the sender's or recipient's identity, for the purpose of circumventing this Policy, is prohibited. This provision is not intended to disallow the use of aliases or anonymous remailers for any legitimate purpose.


Copyright, Privacy, and Intellectual Property

Using a UMIS connection to commit, aid or abet any breach of copyright or intellectual property law is prohibited. This prohibition includes publishing a private e-mail message to third parties, by any means, without the express prior consent of the author. The e-mail addresses of UMIS subscribers are not for sale or commercial distribution to third parties without the express prior consent of the subscriber.


Broadcast Echo Requests (e.g. "Smurf Attacks")

UMIS does not permit its infrastructure, or that of customers, to be used for broadcast amplification attacks, e.g. the ICMP/ping flood known as "denial of service (DoS) attacks." UMIS customers must ensure their equipment is configured to prevent amplification of broadcasts, and co-operate with UMIS in identifying the causes of such incidents, for example by providing logs


Miscellaneous

Use of IP Multicast or Internet telephony is prohibited unless expressly authorised by UMIS. Also any usage, which overloads the Uni-Mark network, is prohibited.


Co-operation With Other Providers

Using UMIS facilities to engage in activities that violate the abuse policy of any other network access provider is prohibited. For example, sending unsolicited commercial e-mail through UMIS facilities to the subscribers of any Internet or online service provider that disallows unsolicited commercial e-mail is prohibited.


Consequences of Violation

Violation of this Policy by a UMIS customer may result in temporary suspension or permanent termination of service without notice, at UMIS sole discretion. For the avoidance of doubt UMIS does not issue service credits for any outages incurred through service disablement resulting from Policy violations.


Internet Watch Foundation (IWF)

UMIS abides by any "notice and take down" recommendations communicated to UMIS by IWF. Please see http://www.iwf.org.uk for further information about the IWF.


Modification

UMIS reserves the right to add, delete, or modify any provision of this Policy at any time without notice.