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Monitoring | Telephone Support | Onsite Response | Scheduled Visits | Network Healthcheck | Service Level Agreement | Client Services | FAQs  
 
 
 
 


The ability to solely focus upon business possibilities, knowing that the enterprise network and systems have customised support, is something not over looked by our clients. Far more than merely hosting web sites, servers and providing network services UMIS philosophy centres upon communication and facilitating the possibilities.

Providing this requires more than traditional monitoring and telephone support, it necessitates provisions that distinguish us from our competitors - it means knowing the support staff and being able to ask for them by name.

 

 
 
 
  Telephone Support    
  More than only reporting a down system, UMIS support enables you to talk to a technician you know by name about any issue with regard to your service, to speak to UMIS support right now, phone 0845 25 75 011



 
  Monitoring    
 

Ensuring maximum uptime by constantly monitoring every critical part of the network. The UMIS network is monitored 24 hours a day, 7 days a week. Every critical part of our network is monitored and our engineers are immediately informed of any faults


 

 
  Scheduled Visits    
  Scheduling regular client visits allows us to optimise client system operations whilst continually developing our service offering. To see what UMIS can do for you, schedule a visit or speak to us


   
  Network Healthchecks    
  Proactive support minimising the likelihood of network downtime and outages through regular system healthchecks. What can UMIS deliver? Speak to us


   
  Onsite Response    
  For those occasions when a client's internal systems fail, UMIS provide facilities to borrow our technicians. Speak to us regarding our support



   
    Client Services >   Client Login >      
         
    Providing information including troubleshooting advice, free software downloads and up-to-date network status
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Login access to WebMail, our Virtual Servers, for Domain Services as well as to our Reseller Admin facilities
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    FAQs >   Service Level Agreement >    
         
    Search through the UMIS Knowledgebase for commonly asked questions or ask your own
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  Understanding the importance of uptime, UMIS have developed our SLA to guarantee levels of service
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What could UMIS do for you? Contact us

Feel free to ask us a question online


 
   
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